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Sr. Manager, IT at Spectrum

Posted in Other 30+ days ago.

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Type: Full Time
Location: Austin, Texas

Job Description:

SR. MANAGER, IT

Apply Now DATE POSTED 02/08/2018 Requisition Number: 212835BR-2 Location: United States - Texas - Austin Alternative Location: United States - Missouri - St Louis, United States - Texas - Austin Area of Interest: Information Technology Services Position Type: Full Time JOB SUMMARY
Responsible for implementing corporate IT initiatives that support the strategy and goals of the corporation. Implements IT standards, policies and/or master plan for the IT function. Manages the development and acquisition of new technologies and tools to improve the organization's internal operations and data delivery. Implements new technological directions and manages the organization in the deployment.

MAJOR DUTIES AND RESPONSIBILITIES

* Actively and consistently supports all efforts to simplify and enhance the customer experience

* Oversees a department of the IT functional area

* Implements IT plans according to the IT and corporate strategy

* Manages the maintenance and enhancement of hardware and software systems that support field business applications and local area networks/wide area networks (LAN/WAN) for employees

* Manages IT staff to ensure uninterrupted IT network support at maximum performance

* Ensures compliance with IT standards, policies and procedures

* Accountable for the function's budgets

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge

* Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner

* Basic computer skills, with proficiency with Word and Excel

* Knowledge of computer and/or network systems, applications, procedures and techniques

* Experience leading others and providing constructive feedback

* Demonstrated interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders

* Skill in organizing resources and establishing priorities

* Ability to learn and support new systems and applications

* Ability to work with others to resolve problems, handle requests or situations

* Demonstrated knowledge of information technologies and methodologies related to assigned IT segment or area

* Displays a sense of urgency to resolve issues quickly and efficiently

* A team player with the ability to enable changes in the business processes and ability to work cooperatively with all groups is essential

* Ability to multi-task and handle on a proactive basis, changing priorities in a fast-paced environment in order to maximize time-management and efficiencies

* Demonstrated ability to successfully distill complex technical information into clear, concise yet comprehensive communication material

* Demonstrated ability to meet rigorous deadlines while managing multiple projects concurrently

* Ability to make decisions and solve problems while working under pressure

* Outstanding work ethic; displays a high sense of urgency to resolve issues quickly and efficiently

* Proven knowledge of information technologies and methodologies related to assigned IT segment or area

* Ability to exercise, on a regular basis, independent judgment and discretion in performance of job duties

* Ability to recruit, motivate, develop, and direct people as they work, identifying the best people for the job

Education
BA/BS in Information Technology, Computer Science, MIS or related field or equivalent work experience

Related Work Experience Number of Years
IT work experience 5-7
Leadership experience 3-5
Project management experience 2-4

WORKING CONDITIONS
Office environment

The Spectrum brand is powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.

Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability

Charter Communications will consider for employment qualified applicants with criminal histories in a manner consistent with applicable laws, including local ordinances. FCC Unit: HQ452 Business Unit: Corporate Apply Now Apply Later