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Public Safety Officer (Full-Time; Overnights)***Must work weekends at Nicklaus Children's Health System

Posted in Police/Fire/Emergency 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Miami, Florida

Job Description:

Job Summary


Polices hospital buildings, grounds and offsite locations to prevent fire, theft and vandalism. Works under the direction of the Supervisor and the Manager.



Minimum Job Requirements



  • CPR: HeartSaver


  • Completion CPI (Crisis Intervention Training) required within 90 days of hire and ongoing.


  • Successfully complete the Basic Security Officer Healthcare Training Course (only once) within 1 year of hire..


  • Active and clear Florida Driver’s License in the states of Florida with good driving record as approved by Risk - maintained throughout employment. 


ESSENTIAL JOB DUTIES:


  • Adheres to attendance policy, guidelines, and expectations ensuring proper handoff, coverage for shift, team collaboration, and patient/staff safety.

  • Provides exceptional customer service to all customers, patients, and co-workers.  Shared department results measured by the customer service survey.

  • Escorts visitors, patients, and employees to and from parking areas when needed.

  • Investigates incidents of unusual circumstances reported by hospital staff, visitors, physicians, or patients. Writes incident reports and documents investigations. 

  • Maintains logs/checklists (security call, dispatcher, cameras, doors, etc.).

  • Patrols and secures buildings, grounds, and offsite locations. Limits after hour accessibility to hospital and accessibility to those areas designated as sensitive.

  • Reports all safety and fire hazards observed on routine patrols and inspections.

  • Responds to calls requiring medical assistance and provides support (Baker acts, restraining patients for medical treatment, etc.). 

  • Serves as a member of the Fire Control Team including ILSM Rounds/Fire Watch & Decontamination Team (training provided). 

  • Works in the security control center monitoring fire alarms, security cameras, and dispatching (including maintaining itemized Dispatcher Log- Tyler Software).

  • Monitors alarms such as panic alarms, refrigeration alarms, code REDs, etc. and respond in the appropriate timeframes.


Knowledge/Skills/Abilities:

  • High school education or equivalent preferred.

  • Security D license preferred.

  • Experience in Security within a hospital setting preferred.

  • Experience with customer services within a hospitality industry preferred.

  • Bi-lingual in English and Spanish preferred.

  • Proficient in basic MS Word and Excel.

  • Ability to communicate effectively in English both verbally and in writing.

smartclick


 


(EOE DFW)


7/11/16