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Victim Assistance Program Specialist, (External), GS-13/14, Office of Victim Assistance, Washington, D.C. at Federal Bureau of Investigation (FBI)

Posted in Other 30+ days ago.

Type: Regular
Location: Washington, Washington DC

Job Description:
Open to ALL U.S. Citizens
Opening Date: January 29 2018
Closing Date: February 12, 2018 11:59 pm (EST)
Questions regarding this opening should be directed to Tiffany Bogacki at (202) 323-7238 or
Job Summary
Position: Victim Assistance Program Specialist, GS-13/14
Division: Office for Victim Assistance (OVA)
Unit: Victim Program Management Unit
Location: Washington, D.C.
Working Hours: 8:00am-4:30pm
Salary: GS-13 $96,970.00-$126,062.00
GS-14 $114,590.00-$148,967.00
Full Performance level: GS-14
Number of Positions Available: 1
Duration: Full Time/Permanent
The OVA maintains substantive oversight and joint supervision with the Field Offices for the Victim Specialist positions. Victim Assistance Program Specialists (VAPS) provide substantive guidance, support, consultation, technical assistance and oversight to the FBI Victim Specialists (VS) serving in FBI field offices and resident agencies. Each VAPS is assigned regionally and available on a rotating 24/7 on call basis to assist the field Victim VSs in assessing and triaging cases, to discuss victim issues and ensure compliance with the Attorney General Guidelines on Victim and Witness Assistance. VAPS conduct on site program evaluation visits, are available by phone and lync call, and host seminars, meetings, and roundtables on various victim assistance topics.
Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.
Key Requirements
  • Must be a U.S. citizen
  • Must be able to obtain a Top Secret clearance
  • ALL applicants must verify completion of the basic education requirement by submitting a copy of college transcripts by the closing date of the vacancy announcement.
Mission Statement:
The mission of the FBI is to protect the American People and uphold the Constitution of the United States.
Major Duties:
  • Provides expert advice and consultation to VS personnel and other employees on issues related to internal policies on victim assistance.
  • Identifies Victim Assistance Program needs through ongoing qualitative analysis of Victim Specialist work and with regular contact with Victim Specialists their supervisors, other field office personnel and OVA management.
  • Reviews and assesses emergency aid requests from the field, according to Emergency Victim Assistance Fund guidelines; assists with emergency travel, lodging, replacement of critical personal items, and other crisis intervention services.
  • Conducts training to new Special Agents, Victim Specialists and other personnel.
  • Participates in federal working groups that address the development of policies and practices that will enhance the treatment of victims in the federal criminal justice system.
  • Develops and reviews a variety of analytical studies to improve the effectiveness and efficiency of program operations.
In addition to the above, the selectee:
  • Develop, direct and conduct a variety of analytical studies to improve the effectiveness and efficiency of program operations.

Qualifications and Evaluations
Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement.
Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.
Your application will then be placed in one of three categories: Most Competitive, Competitive, or Least Competitive. Names of candidates in the Most Competitive category will be sent to the hiring official for employment consideration. Veterans' preference will be applied.
All applicants will be rated on the following Competencies:
  • Collaboration
  • Communication
  • Interpersonal Ability
  • Problem Solving/Judgment
  • Teaching/Mentoring/Coaching
  • Administrative/Organizational Policies and Procedures

Positive Education Requirement
This position has a specific education requirement; all applicants must verify completion of this basic educational requirement by submitting a copy of their college transcripts by the closing date of the vacancy announcement.
Degree: behavioral or social science; or related disciplines appropriate to the position.
Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States.
Specialized Experience (SE):
Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement.
GS-13 : Applicant must possess at least one (1) year of specialized experience (SE) equivalent to the GS-12 grade level. SE is defined as follows:
  • Providing information on and assistance with access to FBI victim assistance resources, with primary focus on provision, of services to child victims, victims of violent crime, victims with special needs, and those who are especially vulnerable and/or traumatized.
  • Providing crisis intervention, including technical assistance regarding the de-escalation of situations; establishment of physical and emotional safety; provision of basic and emergency needs; and-reinforcement of the victim's ability to make choices regarding possible courses of action.
  • Developing and reviewing analytical studies to improve the effectiveness and efficiency of program operations.
GS-14: Applicant must possess at least one (1) year of specialized experience (SE) equivalent to the GS-13 grade level. SE is defined as follows:
In addition to the above SE, the incumbent will be:
  • Developing, directing and conducting analytical studies to improve the effectiveness and efficiency of program operations.
How to Apply
The following instructions outline our application process:
Step 1: Click the "Start" button to begin an application. You will be prompted to either Sign In to continue the application or to register with FBIJOBS if you don't already have an account.
Step 2: Follow the Step by Step process to submit an application. You will be guided through each step in the process. You are required to complete all sections of the application to successfully submit your application.
Required Documents
To apply to this position, interested applicants must provide a complete application package by the closing date which includes:
  1. Your resume, specifically noting relevant work experience and associated start and end dates
  2. A complete assessment questionnaire
  3. Other supporting documents ( if applicable ):
  • College transcripts, if qualifying based on education or if there is a positive education requirement
  • Notification of Personnel Action, SF-50
  • Most recent Performance Appraisal; not applicable to current FBI employees
  • Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later
How to Attach Documents
To attach documentation as part of your application, please follow the instructions below.
Step 1: Follow the steps of the application process until you reach the Attachments step.
Step 2: Click "Add Attachment".
Step 3: Select the appropriate Attachment Type (or "Other" if one is not available).
Step 4: Populate the "Attachment Purpose" field. Click "Continue".
Step 5: Choose the device on which the attachment is located.
Step 6: Upload the desired attachment.
Step 7: To add additional attachments at this point in the application process click the "+" on the Attachments step.
To attach documentation to your Global Profile please follow the instructions below:
Step 1: Login to your FBI Jobs account, and click "My Submissions".
Step 2: Click the "Add Attachment" located under the "Cover Letters and Attachments" section.
Step 3: Follow steps 3 - 6 above.
You must complete this application process and submit any required documents by 11:59 p.m. (EST) on the closing date of this announcement. If applying online is a hardship, please contact the HR Specialist listed in the vacancy announcement prior to the closing date for assistance.
What to Expect Next
Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.
Additional Information
  • The FBI is in the Executive Branch of the federal government. It is one of the components of the Department of Justice (DOJ). The FBI is the principle investigative arm of the DOJ. All FBI positions are in the excepted service.
  • Applicants must be U.S. citizens and consent to a complete background investigation, urinalysis, and polygraph. You must be suitable for Federal employment; as determined by a background investigation.
  • Failure to provide necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Additional information will not be requested if your application is incomplete. You application will be evaluated solely on the basis of information you have submitted.
  • Management may select any grade for which this position has been announced.
  • Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties.
  • If you are hired, you will be required to serve a two-year probationary period. Probationary employees are generally precluded from being considered for all job opportunities until their 12-months of their probationary period has concluded. Probationary Employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI.
  • Memorandum of Understanding: Work performed outside assigned duties (that would not normally be documented on an SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation (Memorandum of Understanding):
a. Percent of time worked in the particular position (cannot conflict with main duties)
b. The month/year work began
c. Frequency worked (i.e., daily, monthly, etc.)
d. Specific duties performed
Attach the Memorandum of Understanding to your application in the "Cover Letters and Attachments" section of My Career Tools on the Careers Home page. Please upload the attachment as type "Other."

Veterans' Preference
If you are entitled to veterans' preference, you should indicate the type of veterans' preference you are claiming on your resume and application. Your veterans' preference entitlement will be verified by the employing agency.
Nepotism is the act of favoring relatives in the hiring process, and is prohibited by law. Public officials are prohibited from hiring or promoting relatives or relatives of officials in their chain of command, as well as actively or indirectly endorse a relative's appointment or promotion.
During the hiring process, all selected candidates and FBI hiring managers will be required to certify they are not related to anyone involved in the hiring process.
Reasonable Accommodation Request
The FBI provides reasonable accommodations to qualified applicants with disabilities. If you need a reasonable accommodation for any part of the application and/or hiring process, please notify the Office of Equal Employment Opportunity Affairs (OEEOA) Reasonable Accommodation (RA) Program by either e-mail at , telephone at 202-324-2158, or FAX at 202-324-3976. Your request will receive an individualized assessment.
This e-mail address is only for reasonable accommodation requests. Please do not submit your application and/or any questions unrelated to reasonable accommodations. Should any applications be received, they will not be forwarded for consideration during the hiring process.
Equal Employment Opportunity
The FBI is an Equal Opportunity Employer and all qualified applicants will receive consideration for this vacancy. Except where otherwise prohibited by law, selection will be made without regard to, and there will be no discrimination because of color, race, religion, national origin, political affiliation, marital status, parental status, physical or mental disability, genetic information, age, sex, sexual orientation, membership or non-membership in an employee organization, or on the basis of personal favoritism, or any other non-merit factors.
The FBI offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System.
This link provides an overview of the benefits currently offered to Federal employees: