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Pharmacy Benefits Manager Technician at New Albertsons, Inc.

Posted in Pharmaceutical 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Boise, Idaho

Job Description:

Job Description: PBM Services Technician

Position Purpose: The PBM Services Technician works under the direction of the Manger PBM Operations to handle inquiries and issues from clients, pharmacies, and members.

Key Responsibilities include, but are not limited to
• Receive and resolve member questions
• Utilize on-line claim adjudication system to resolve pharmacy claim transmission and member coverage issues
• Effect changes in member eligibility through manual entry in claims system
• Create mailings to members and providers for eligibility cards and billings
• Create client specific brochures or member communication templates
• Process reimbursements to members for cash prescriptions

• High school diploma or GED
• Pharmacy Technician Training Certificate preferred
• 1-2 years member services, pharmacy technician, or PBM experience
• Excellent computer skills including Microsoft office, Access, Excel, and Word
• Strong oral and written communication skills
• High degree of initiative and accuracy
• Detail oriented with ability to prioritize work
• Self-motivated
• Strong customer service skills
• Ability to complete work with a minimum of supervision under rigid time constraints
• Honest and trustworthy, exhibiting sound business ethics

Physical Environment:

  • Most work is performed in a temperature-controlled office environment

  • Incumbent may sit for long periods of time at desk or computer terminal

  • Incumbent may use calculators, keyboards, telephone and other office equipment in the course

of the normal workday.

  • Stooping, bending, twisting, and reaching may be required in completion of job duties

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.