Posted in Admin - Clerical 4 months ago.
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Location: Detroit Lakes, Minnesota
QUALIFICATIONS (minimum requirements) Education and/or years experience required: •High school graduate or equivalent •One (1) year customer service experience preferred Healthcare setting and face to face •All experience required within prior five (5) years Desired Qualifications: •Knowledge of Encompass (Epic) •Insurance verification experience and/or registration •Knowledge of state and federal regulation as they pertain to patient access processes and procedures •Skill in good oral, written and interpersonal communication, grammar and spelling •Demonstrates ability to consistently achieve a high level of accuracy and attention to detail •Demonstrates perseverance, concentration, resourcefulness and good reasoning ability •Demonstrates ability to cope with interruptions, remember pertinent guidelines, policies and procedures •Ability to organize and prioritize work •Ability to work as a team member •Some knowledge of office computer software packages, including spreadsheets and word processing •Demonstrated ability to consistently achieve a high level of accuracy and be detail-oriented, good organizational skills, analytical, strong problem solving/investigative skills, make independent judgments, and ability to be self-directed, as well as contribute to a team effort. •Ability and willingness to exhibit behaviors consistent with standards of performance improvement and organizational values (e.g., Quality, Hospitality, Respect, Justice, Stewardship and Teamwork) Licensure/Certifications required: •Completion of Healthcare Business Insight’s Patient Access Certification Program within 6 months of start date preferred. Desirable, not required.