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Compliance Technical Writer at Wilton Industries, Inc.

Posted in Writing/Editing 4 months ago.

This job brought to you by eQuest

Type: Full-Time
Location: Woodridge, Illinois

Job Description:


Wilton Brands LLC (“Wilton”) has a portfolio of iconic brands and is the leading supplier in the U.S. Crafts Industry. These brands help families successfully celebrate life’s many occasions, express their creativity through crafts, encourage them to share with their families and friends, and capture their meaningful and lasting memories. Wilton operates through two divisions, Wilton Enterprises and Simplicity Creative Group, which are leaders in their respective categories.  Learn more about Wilton at http://www.wilton.com.


Job Summary

Wilton Brands is a craft and celebration leader, where great people deliver innovative products and exceptional customer service. The position of Technical Writer reports to the Compliance Regulatory Manager.

The Compliance Technical Writer will be responsible for developing, writing, and editing technical manuals and specifications as well as process management. The Compliance Technical Writer will work as part of the Regulatory Compliance team and will work closely with team leaders and subject matter experts to develop and deliver compelling content. The Compliance Technical Writer will assist with formatting and rigorous copyediting.

Duties and Responsibilities:

  • Assist with the development of technical manuals and specifications

  • Create universal templates for Standard Operating Procedures, Testing Specifications, Design Specification and Policies

  • Standardize content across documents

  • Organize and write supporting documents for products

  • Use photographs, drawings, diagrams, animation, and charts that increase users understanding

  • Revise documents as new issues arise

  • Assist with the development of technical manuals and specifications

Knowledge, skills and abilities

  • Ensures Accountability – holding self and others accountable to meet commitments

  • Communicates Effectively – developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

  • Drives Vision and Purpose – painting a compelling picture of the vision and strategy that motivates others to action

  • Organizational Savvy – maneuvering comfortably through complex policy, process and people-related organizational dynamics

  • Manages Complexity – Make sense of complex, high quantity and sometimes contradictory information to effectively solve problems

Education and/or experience

  • At least 3 years of writing technical and/or software documentation or related content.

  • Superior writing skills appropriate for an end user client audience.

  • Excellent communication and interpersonal skills.

  • Excellent project management, problem-solving skills, and business judgment.

  • Ability to manage, execute, and collaborate on multiple projects with variable timelines.

  • Ability to create accurate, consistent, and user-friendly documentation suitable for reuse in multiple applications.

  • Ability to create workflow-based documentation solutions for single products with multiple user types.

  • Strong skills and/or education in creating effective visual displays of information.

  • Bachelor’s Degree; or 3 years related experience and/or training/ or equivalent combination of education and experience preferred.

Wilton Brands LLC is an equal employment opportunity employer. We attract and retain the best qualified people without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, individuals with disability or veteran status as provided by law. Wilton Brands LLC is an Equal Employment Opportunity Employer/Disability/Veteran.

 



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