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Student Services Advisor 2 (4574U) Job #22743 - Bioengineering at University of California-Berkeley

Posted in Biotechnology 30+ days ago.

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Type: Full Time
Location: BERKELEY, California

Job Description:

Job Description

Job Title:

Student Services Advisor 2 (4574U) Job #22743 - Bioengineering

Job ID:



Main Campus-Berkeley

Full/Part Time:



BIOE Dept Operations




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About Berkeley

The University of California, Berkeley, is one of the world s most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley s culture of openness, freedom and acceptance academic and artistic, political and cultural make it a very special place for students, faculty and staff.

Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at

Application Review Date

The First Review Date for this job is: 2/8/17

Departmental Overview

The Master of Translational Medicine program is a one-year professional degree program offered jointly by the Berkeley Bioengineering Department and the Department of Bioengineering and Therapeutic Sciences at UCSF. Students engage in a range of activities including classes and capstone projects within academic labs and outside companies. This position is essential to identifying, recruiting, and ensuring the academic success of this unique student population.

The Student Services Coordinator, under guidance of the Executive Director (and with input from the Faculty Director), is responsible for the administrative activities necessary to recruit new students, support existing students, and engage program alumni. The position involves a wide range of student services duties and responsibilities spanning both campuses. The Student Services Coordinator oversees administrative aspects of capstone projects, course enrollment and degree issues, student-oriented events, and student/alumni database management. Provides assistance to the director, faculty, and students in academic advising, recruitment, admissions, orientation, and financial aid.


35% Applies professional Student Services concepts in providing a variety of services to the
Master of Translation Medicine program and its student population. The Student Services Coordinator will provide student services in the following areas:

Academic Advising:

Provide advice and assistance to students on academic and degree progress and program requirements; assists students in determining appropriate electives, resolving scheduling conflicts, and similar issues.
Advise enrolled students on how to obtain information on a variety of topics, including but not limited to financial aid opportunities, University petitions and deadlines, housing, and MTM program requirements. Processes routine forms, such as grade changes or petition to change an incomplete grade. Ensure that University deadlines, such as filing SIR, safety training, advancement to candidacy, and degree lists are met on both campuses. Provide information to students about opportunities such as lectures, industry events, and special classes. Assist students with University administrative functions such as fee payments and travel reimbursement. Refer inquiries to Executive Director or other campus offices when appropriate.

Database Management:

Oversee development and maintenance of student and alumni database including, all relevant academic and career information needed to track the MTM student: from prospective applicants, current students, to alumni. Routinely update databases to ensure records are accurate and current. Use external resources (such as LinkedIn) and surveys to monitor alumni progress. Produce a variety of special reports (as needed) for topics such as student outcomes.

Student Conduct:

Provides information to students and faculty regarding campus policies and procedures on student conduct.

30% Recruitment and Admissions

Assists in recruitment activities, including writing or editing materials, and representing the school/college/department at admissions events and other forums. Under direction and guidance, implements aspects of events to enhance recruitment and yield.

Handles all general phone or e-mail questions about deadlines and requirements and refers other more detailed issues to the appropriate person or unit.

Update MTM web pages as needed. Add and/or remove event information, change program requirements, update course information, and other general data as needed.

Under direction and guidance, manage online advertising campaigns for the MTM program, interfacing with outside consultants to implement ads through platforms such as Google and Facebook.

Coordinate with departments on both campuses (including, but not limited to, registrar, graduate division, health centers, Fung Institute, and LBL) to ensure incoming students are appropriately enrolled in the program, receive necessary access, and are ready to enroll at the start of the term.

Provide data for statistical projects and special outreach efforts as requested by e.g., the College of Engineering, the Graduate Divisions on both campuses, and department representatives. Provide statistical and tracking data throughout recruitment cycle.

20% Events

Coordinate and implement non-complex student events and assists in the planning and implementation of complex events.

In conjunction with other MTM and department staff, assist in planning an execution of prospective student information events, Orientation, Capstone Showcase, Final Symposium, Career Events, Industry Site Visits, and Alumni Receptions. Plan and conduct other special events for MTM students as needed.

10% Course and Project Support:

Under guidance of Executive Director and Faculty Director, work with faculty and department staff to ensure that core MTM courses are scheduled at compatible times on both campuses. Maintain lists and updated schedule of common MTM classes on both campuses. Ensure that appropriate forms, such as IP acknowledgements, are completed in timely manner.

Schedule capstone project presentations and coordinate the project team selection process. Throughout year, manage communications with mentors and students for ongoing evaluation of student progress. Maintain database of prospective project mentors.

Update bCourses site, calendar for cohort, and other appropriate resources with class documents, required classes, and optional events. Help maintain student workspaces on both campuses.

5% Financial Aid
Participates in the processing, evaluation, and awarding of student fellowships, grants, and other awards; advises students on financial aid options. Assists with processing fellowship awards and other financial transactions, including between campuses. Assist students with reimbursement of certain, approved, expenses such as special travel awards.

Required Qualifications

* Knowledge of advising and counseling techniques.
* Understanding of University rules and regulations.
* Interpersonal skills. Multicultural competencies; ability to work with diverse populations.
* Skills in service orientation, active listening, critical thinking.
* Ability in problem identification, reasoning.
* Ability to multi-task, verbal communication, written communication, organization.
* Excellent verbal and written communication skills.
* Excellent interpersonal skills and ability to work collaboratively with individuals in the