About the Position:

To support the daily back-office functions in Deposit Operations, handle customer service calls and support the branch system in the role of Personal Banker.

Duties and Responsibilities:

•    Creates new accounts in the core system
•    Processes deposits, withdrawals, payments, and other items
•    Handle verifications of deposit and process department mail
•    Process returned mail and administers customer’s change of address requests
•    Performs Quality Control assigned tasks 
•    Backs up banker at all New Orleans Metro Region based branches
•    Reviews and responds to deposit customer service inquiries
•    Assist customers with Online Account Opening and Online Banking Questions. 
•    Provides Superior Customer Service to branch and digital customers. 

About Crescent Bank:

Crescent Bank began in 1991 as a small New Orleans based community bank. Today, Crescent Bank has a presence nation-wide and is on a mission to leverage technology to provide auto lending and savings access to consumers who may not be served by other traditional banking products.

Crescent Bank prioritizes employee growth and advancement- both as employees and as individuals- through our core values and through the benefits we offer.

Our Core Values include: Be a Team Player, Continuously Improve, Do the Right Thing, Put the Customer First, & Take Ownership

We are proud to offer the following key benefits:

• Workplace flexibility for eligible positions


• All the insurance programs you’d expect- health, dental, vision, life, disability, + more


• Multiple types of paid time off


• Retirement program with company contribution


• Paid parental Leave


• Tuition Reimbursement


• Payroll on Demand- access your pay when you need it most.

Additional Information:

• Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.


• 40% travel to support all branches within the New Orleans Metro Region


• Previous Bank Teller experience preferred


• Strong Customer Service and attention to detail required

Equal Opportunity Employer/Veterans/Disabled