Bring your sales talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a sales career that changes lives
CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:
The CoreValve Senior Therapy Consultant achieves sales revenue targets and grows market share for a specified geography by promoting, selling and servicing Medtronic CoreValve and related products, post approval, while ensuring safe adoption and growth. The Senior Therapy Consultant practices good territory management with strong organization, administration and expense planning and control. The CoreValve Consultant is a partner and resource to the CVG field organization and to Catheter Based Therapies (CBT) cross functional teams, including Medical Education, Marketing, Research, and Development.
To find all Structural Heart Sales roles available please use #shsales in the key word search at Medtronic Careers
A DAY IN THE LIFE: POSITION RESPONSIBILITIES:
Territory Management and Account Development
Provide quality support to help sites achieve procedural success and for the safe growth of CoreValve
Develop and post approval, execute strategies and plans to achieve/exceed sales quota for commercial cases. Maintain and expand existing business and develop new business opportunities
Serve as trusted technical expert for TAVR procedure and products. Provide technical support for TAVR implanting centers, including "scrubbing in" to assist with valve loading and providing technical case support consistent with the instructions for use. Educate sites on proper indications for TAVR procedures
Probe to understand and confirm customers' needs, handle objections and gain commitment. Develop and implement strategies to counter competitor messaging
Educate customers to ensure that products are understood and used effectively
Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads, and pursue opportunities to promote the company's product portfolio
Knowledge of CoreValve and other Medtronic TAVR product IFUs for safe and effective use of devices
Develop and maintain comprehensive clinical and technical product knowledge. Understands current published TAVR and relevant literature. Recognize and understand competitive products, industry trends, and CBT/CVG portfolio. Liaison with R&D for technology improvements and next generation needs
Technical and Clinical Support
Provide quality technical support to help sites achieve procedural success.
Provide technical support to Medtronic employees and implanting teams for CoreValve implant procedures in accordance with Medtronic guidance
Provide technical leadership for TAVR device procedures. Educate implanting teams on proper indications for TAVR procedures. Provide support on questions regarding device suitability with measuring ability and CT reconstruction expertise. Provide comprehensive technical support including knowledge of imaging modalities (echo/angiography/CT), EKG, blood pressure, wave forms, and ancillary procedural solutions
Knowledge of Clinical trial protocols, and CoreValve and other Medtronic TAVR product IFUs for safe and effective use of devices
Develop and maintain comprehensive clinical and technical product knowledge. Understands current published TAVR and relevant literature. Recognize and understand competitive products, industry trends, and CBT/CVG portfolio. Liaison with R&D for technology improvements and next generation needs
Customer Service
Ensure maximum coverage of all accounts within territory geographic areas to maintain optimum level of exposure and effective time management. Assist with scheduling of cases and proper customer support
Participate in physician training and case observations when necessary
Participates in any other planned customer education meetings and society conventions
Respond to customer requests and resolve complaints in a prompt and effective manner to include proper device complaint reporting
Maintain high standards of personal presentation and promote a professional personal and company image
Assist sites with identifying routine implant days and proper case scheduling
Training, Education and Professional Development
Develop and maintain comprehensive clinical and technical product knowledge
Recognize and understand competitive products, features, strengths in relation to the company's products
Participate in product and skills development programs, managing own self development
Resource for R&D for CoreValve improvements and next generation needs
Assists in training new hires to Medtronic CBT team
Helps drive and maintain quality initiatives and global best practice initiatives
Administrative Responsibilities
Develop and maintain accurate account and territory records
Responsible for CoreValve inventory at sites to include shipments, usage and return of product
Responsible for forecasting implants at sites and obtaining billing PO's for each case
Submits accurate and timely expense reports
Report device complaints to proper departments within quality assurance within Medtronic
Schedules travel arrangements to ensure multiple objectives are accomplished
Supports heart teams with appropriate products, clinical literature and pre case planning strategy
Maintain hospital eligibility/access with various vendor credentialing services
Control expenses and adhere to company policies and procedures
Communication
Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc.
Maintains a high level of communication with appropriate CVG sales and leadership within assigned geography
Plan and implement effective sales/product presentations to customers
Develop and maintain productive working relationships within the company to ensure maximum sales support and maintain a high level of customer service
Contribute to the development of a strong team effort
Communicate market intelligence/competitor activity promptly, including potential sales leads, and information regarding product price or account activity to District Manager and Clinical or other appropriate company personnel
Ensure a professional standard of written and verbal communication at all times
MUST HAVE - BASIC QUALIFICATIONS:
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
Bachelor degree
5+ years medical industry sales experience (selling physician preference products) in healthcare environment, OR
3+ years of B2B sales and 2+ years medical industry sales, OR
3+ years TDS experience or STEP Program graduate and 2+ years of medical industry sales
NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:
Demonstrated success in previous sales role; indicating a high level of sales performance, influence and selling skills
Exceptional business and clinical acumen with prior experience leading a sophisticated cardiac or endovascular procedure
Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology.
Interventional cardiac or vascular experience (wires, balloons, catheters, stents)
Strong, proven medical device sales track record with documented growth and achievements
Previous experience communicating product's market advantages to physicians and hospital administration
Experience managing multiple accounts
Successful experience launching a new device
Market development experience
Experience calling on C-Suite customers
Prior experience teaching and educating medical personnel, peers and technical support personnel
Imaging interpretation experience (TTE or Trans Esophageal Echocardiography (TEE), CT, Angiograms). Computer proficiency and ability to perform CT reconstruction with CT programs
Demonstrated success building strong relationships with key therapy users and employees across organizational level
Ability to effectively organize and plan travel schedule with frequent last minute requests
Ability to travel with overnight stay up to 50 - 75% of the time (geography variability)
Previous peer and physician education experience
Excellent influencing and consulting skills
Excellent interpersonal and written communication skills
Ability to make timely and sound decisions
PHYSICAL JOB REQUIREMENTS:
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers
Able to lift 20 pounds
Extended periods of time doing computer-based work
Hearing, sight and speaking ability
Ability to use computers and CT reconstruction programs
Ability to travel extensively by car and plane. Must have valid driver's license for state of residency and active vehicle insurance policy
Wear lead apron for long periods of time (2-3hrs on average)
Ability to operate a moving vehicle
Ability to work in Cath Labs or OR's with radiation exposure
Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work-schedule
Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application
Must be able to wear all required personal protective equipment (PPE)
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here .
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here .
The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc
ABOUT MEDTRONIC
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
