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PMA Houseperson Specialist / Inspector at Hilton

Posted in Hospitality - Hotel 30+ days ago.

Type: Full-Time
Location: Burlingame, California





Job Description:

A PMA Houseperson Specialist / Inspector is responsible for inspecting, cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.



What will I be doing?


As PMA Houseperson Specialist / Inspector, you would be responsible for inspecting, cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:



  • Deep Clean designated areas including, but not limited to, guestrooms, public areas, storages. and offices

  • Perform tasks including, but not limited to, dusting (high / low dusting) and polishing furniture and fixtures, vacuuming (including edges and under furniture), mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and cleaning guestroom appliances

  • Greet guests in a friendly manner

  • Report maintenance deficiencies and items in need of repair 

  • Follow up on maintenance deficiencies in rooms once completed

  • Inspect guestrooms 

  • Deliver guest requests and assist in cleaning guest rooms, as needed


The hourly rate is $22.00-$25.50 and is based on applicable and specialized experience and location.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:



  • Hospitality - We're passionate about delivering exceptional guest experiences.

  • Integrity - We do the right thing, all the time.

  • Leadership - We're leaders in our industry and in our communities.

  • Teamwork - We're team players in everything we do.

  • Ownership - We're the owners of our actions and decisions.

  • Now - We operate with a sense of urgency and discipline


In addition, we look for the demonstration of the following key attributes:



  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!





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